In this course, you will learn and understand how to deal with and obtain satisfactory closure to a difficult patient's demand for a refund or for money for reimbursement of the full cost of obtaining dental services with another dentist that comes well after the initiation of your case.
Curriculum
Welcome
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Responding to Demands from Patients - A Case Study
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Responding to Demands from Patients - Forms & Information
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Quiz: Responding to Demands from Patients
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Thank You!
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