Welcome, and thank you for your enrollment in the course, “TSBDE Complaint Investigations."

In this course, you will learn and understand all of the procedural rules followed and steps taken during a TSBDE complaint investigation, and how to legally and properly respond to allegations of Board rule non-compliance.

Whether you are a practice owner, an associate dentist, a dental hygienist, a dental assistant, or the office administrator, I hope this course is helpful to you and the rest of your dental office team.

Boyd W. Shepherd, D.D.S., J.D.